We are open for customer pickups and returns Monday - Friday 8am - 5pm. While we are happy to assist you load and unload your vehicle, the risk and responsibility for protection of our equipment and your vehicle is yours. The Will Call process typically takes 20 minutes, so please allow sufficient time, especially during peak hours (8am - 9am, 11am - 1pm and 4pm - 5pm).
Delivery & Pick up options are available at an additional cost. Standard delivery and pick up hours are Monday - Friday from 9am - 5pm. Standard delivery fees start at $125 and are based on the delivery address zip code, the amount of rental equipment and resources needed to complete the delivery or pick up. Please contact an event specialist for more information and pricing.
Round-trip starts at $125
Starts at $425
After hours (before 9am and after 5pm) deliveries and pick ups are available at an additional cost. Please contact an event specialist for more information and pricing.
Any delivery or pick up required on a holiday will be a minimum of twice the standard fee. Holidays observed are as follows: Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas and New Year’s.
Although our standard delivery times are Monday - Friday from 9am - 5pm, we may arrive to your location before or after our standard times based on staffing and availability. If you require a specific delivery or pickup time, we will do our best to accommodate for an additional fee and subject to availability.
Standard delivery fees are based on having direct access to the delivery location (i.e. driveway, garage, loading dock). Additional fees may apply if direct access is not granted, or additional hauling is required.
Equipment that does not include set up & take down such as tables, chairs and linen can be arranged for an additional cost. This service must be arranged prior to your delivery to ensure sufficient time is built into our schedule. Please contact an event specialist for more information and pricing.
Jobs requiring a unique installation are often preceded by a site inspection by an event specialist. If this service is needed, a site Inspection fee may be added to your order.